IT Assistant

IT Assistant
 

Location: Austin, Texas
Schedule: Full-Time
Pay Range: Competitive pay, based on experience and qualifications.

Make an Impact as an IT Assistant in Austin!

Are you a detail-oriented IT professional who thrives in supporting technology infrastructure and ensuring smooth operations? Join our dynamic team at MLR and help optimize IT processes, maintain systems, and support the technology that drives our business forward.

IT Assistant Job Responsibilities

Support IT Infrastructure & Operations:

• Assist with the installation, configuration, and maintenance of hardware and software systems.
• Troubleshoot and resolve technical issues related to IT equipment and software applications.
• Provide timely technical support to employees and resolve IT-related problems.

Maintain Network & Systems:

• Monitor system performance and perform regular checks to ensure everything runs smoothly.
• Help maintain network connectivity, including setting up devices and printers.
• Assist with user account management and permissions across company systems.

Assist with IT Projects & System Upgrades:

• Collaborate with senior IT staff on system upgrades and new implementations.
• Support in rolling out new software or hardware tools, and provide training to employees as needed.
• Document IT procedures, system configurations, and user guidelines.

Ensure Security and Data Protection:

• Help maintain cybersecurity measures to protect company data.
• Perform routine backups and assist with data recovery when needed.
• Support the enforcement of IT policies and compliance with company standards.

Collaborate with the IT Team:

• Work closely with the IT team to support ongoing technology projects and initiatives.
• Offer feedback and suggest improvements to enhance IT processes and services.

Requirements

Education, Licensure & Certifications:

• Associate’s degree in Information Technology, Computer Science, or a related field preferred.

Skills & Experience:

• Basic knowledge of computer hardware, software, and networking.
• Familiarity with operating systems and troubleshooting methods.
• Strong problem-solving abilities and technical troubleshooting skills.
• Excellent communication skills with the ability to assist non-technical staff.
• A willingness to learn new technologies and tools.

Why Join Us?

At MLR, we are committed to innovation and teamwork. We value problem-solvers who bring strong technical skills and a passion for improving systems. As an IT Assistant, you'll play a key role in ensuring our technology infrastructure remains efficient and effective. Join a collaborative environment where your contributions directly impact our success and growth.

How to Apply:

Ready to take the next step in your IT career? Apply today to become an IT Assistant at MLR, and join a company that values creativity, growth, and continuous improvement.