Patient Services Representative - Care Network - Pottstown Sunnybrook

Pottstown, PA
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Job Type:

Part Time

Job Details

Patient Services Representative - Care Network - Pottstown Sunnybrook (part-time) in the Pottstown, PA area.

Employer type: Pediatric academic medical center.

What the work involves:

  • Day (United States of America)
  • Seeking Breakthrough Makers
  • Work Schedule: (Full-Time)
  • Provide welcoming, prompt, and respectful customer service, which includes scheduling and registering appointments, informing of delays, addressing family complaints, and escalating complaints as necessary.
  • Perform PARC (PATIENT ACCESS & REVENUE CYCLE) EPIC functions while ensuring accuracy, and run daily eligibility verifications, following organization access and intake standards.
  • Escalate workflow issues and family issues as appropriate. Provide Family Relations contact information to families if needed.

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